Theatre company
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Background: A well-established large Theatre Company keen to review their workforce, many of whom were contract workers.
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Product: Plays and Musicals
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Customers: both local and UK wide.
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Reason for the Review: Annual audit by Funders which required evidence of good people management.
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The Review Process:
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The pre-review took 2-3 hours because almost all data was available on one existing HR system.
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A full Review was carried out by the Head of HR (HHR) and Financial Director (FD) and took 4 hours.
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The Review Report reflected a high calibre HR strategy already existed and that contract employees were judged to be well managed.
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Opportunities for improvement included:
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Basing work on an expectation of continuous improvement
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Identifying people (internally or externally) to take over key roles in the event of resignations or retirements
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Regulating the workforce age profile in order to avoid numerous vacancies occurring at the same time
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